At Dartlos Host, we understand the importance of customer satisfaction and strive to provide the best possible service. This is why we have a clear and transparent refund policy in place to ensure that our customers are protected and have peace of mind when purchasing our web hosting services.

Our refund policy is designed to be fair and reasonable, taking into account the nature of our services and the costs involved in providing them. Here are the key points of our refund policy:

30-Day Money-Back Guarantee

We offer a 30-day money-back guarantee on all our web hosting packages. If you are not completely satisfied with our services within the first 30 days of your purchase, you are eligible for a full refund. No questions asked.

Exceptions

There are a few exceptions to our refund policy. These include:

• Domain name registrations and renewals
• SSL certificates
• Customized or personalized services

Please note that these exceptions are in line with industry standards and are necessary due to the nature of these specific services.

How to Request a Refund

If you would like to request a refund, simply contact our customer support team within the first 30 days of your purchase. Our team will guide you through the process and ensure that your refund is processed promptly.

Refund Process

Once your refund request is approved, we will process the refund within 7 business days. The refund will be issued to the original payment method used for the purchase.

Contact Us

If you have any questions or concerns regarding our refund policy, please don't hesitate to contact our customer support team. We are here to assist you and provide any additional information you may need.

Thank you for choosing Dartlos Host. We value your business and are committed to providing you with the best web hosting services.